Meet VICKY, the AI Virtual Concierge That Transforms Your Lake Como Stay

If you’re planning a relaxing getaway to a casa vacanze on Lake Como, you’re in for something unique. At CasaMI‑CO, we’re not just offering a place to sleep — we’re redefining what it means to enjoy a personalized, AI-powered holiday on Lake Como, combining comfort, innovation, and personalized service.

That’s why we created VICKY, the first AI virtual concierge for a vacation rental on Lake Como, ready to help you experience the area like a local — with the convenience of real-time technology.

Whether you’re booking a romantic weekend, a digital detox, or an outdoor adventure, VICKY is here to guide you — anytime, anywhere.

👋 Who is VICKY?

VICKY is a virtual assistant developed specifically for guests at CasaMI‑CO, your smart and connected holiday home between Lake Como and Lake Lugano. She’s available 24/7 through your smartphone (no app download required!) and acts as a digital concierge throughout your stay.

Here’s what VICKY can help you with:

• 🏡 Check-in and Check-out instructions
  No need to guess or wait — VICKY provides you with clear, instant info on how to access the property via our Smart Lock system.
• 🍝 Local restaurant suggestions
  Looking for authentic food in San Fedele Intelvi, Argegno, or Menaggio? VICKY gives you updated tips based on your preferences and travel style.
• 🧭 Itineraries and things to do near Lake Como
  From lakeside walks to mountain hikes, VICKY suggests activities based on your interests (and the weather!).
• 📅 Local events
  Want to discover a village festival, a lake concert, or a local market? VICKY has you covered.
• 📲 Real-time answers
  Ask VICKY anything — from “Where’s the nearest pharmacy?” to “Where can I park my car?” — and get an instant reply.

🔍 Why a Virtual Concierge Matters — Especially on Lake Como?

Many travelers choose Lake Como for its natural beauty and peaceful atmosphere. But that doesn’t mean they want to give up on smart, responsive service. In fact, modern guests — especially international ones — are looking for:

• Instant answers without phone calls or delays
• Localized suggestions from someone who knows the area
• A feeling of control and personalization during their trip

With VICKY, our guests no longer need to search endlessly on Google pages. Everything is designed to make their experience as seamless as possible, from the moment they book until the day they leave.

Especially in a region like Valle d’Intelvi, where traditional accommodation might lack tech-enabled services, VICKY is a true game-changer.

📍 Smart Tourism Meets Local Charm: Why We Built VICKY

Our Casa vacanze in San Fedele Intelvi, located between Lake Como and Lake Lugano, is designed to offer more than just a bed and a view. We believe the future of tourism is smart, human-centered, and connected — and that’s what VICKY represents.

She helps us:

• Enhance the guest experience
• Provide real-time support even when we’re not physically present
• Offer curated local advice — more authentic than touristy guides
• Speak your language (VICKY is multilingual and always learning!)

🚧 Still Learning: VICKY in Beta

VICKY is currently in beta testing, which means she’s already helping guests, but still learning and improving thanks to their feedback.

Here’s what this means for you:

• You’ll have access to a fully functional virtual concierge
• You’re invited to share feedback on her responses
• Your suggestions will directly improve the experience for future travelers

And no worries — if VICKY can’t help, our human staff is always available via Airbnb chat for support.

🏞️ Local Tips from VICKY: Lake Como, San Fedele, and Beyond

VICKY isn’t just about tech. She’s been trained with knowledge of our territory to help you live the best of what’s nearby. Some of her favorite suggestions include:

• 🚠 A trip on the Pigra–Argegno cable car with a view of Lake Como
• 🌲 A scenic hike to Monte Generoso, perfect for photos and picnics
• 🍷 A wine tasting in the hills of Valle d’Intelvi
• 🛶 A private boat tour from Argegno to Bellagio
• 🛍️ Shopping at local artisan markets in San Fedele

All of this makes your holiday feel personal, local, and effortless — just as it should be.

💡 Try VICKY Before You Book

✨ The Future of Hospitality on Lake Como Starts Here

At CasaMI‑CO, we’re proud to be among the first vacation rentals in the Lake Como area to integrate an AI virtual concierge. This is part of our vision to offer a smarter, more flexible and more human guest experience — without sacrificing the local charm.

Whether you’re here for a few days or a longer stay, VICKY will be your invisible but reliable guide, helping you discover the very best of the region with zero stress and total freedom.

Come discover a new way to stay — where technology meets tranquility, and where every guest feels seen, supported, and welcome.

F.A.Q. – VICKY, our AI virtual concierge